How do I add a new user?
Only an administrator user type can add a user. Go to the “Admin’ button on the main menu. Click on ‘User Maintenance’ and ‘Add New User to System’. Enter the required information. Remember to select a user type from the dropdown: User or Administrator.
How do I add my initial inventory?
Click ‘Add Item to Program' from the Manage Inventory screen. From the ‘Drug Received From’ dropdown box choose ‘Existing Inventory’. Next, either scan the UPC barcode on the package or enter the NDC number. Press the tab key and the drug information fields will auto populate. If the drug is not in the database simply enter the required information. If entering a generic drug remember to type the generic name in the ‘Brand Name’ field as well. Use “IE” in the ‘Invoice or PO’ for existing inventory.
‘Inner Package Size & Description’ will be the quantity in the container and the form (for example 100 capsules). The ‘Outer Package Size & Description’ will normally be ‘1’ and ‘bottle’. You can select different counting units than the default ‘Inventory Units’ from the dropdown box and then enter your starting inventory. You will be required to enter your ‘Full Level’ and “Par Level’ as well. The item will show on your ‘Below Par’ report once you are down to a quantity equal or below your ‘Par Level’.
What’s the difference between ‘Add’ and ‘Receive’?
If you are adding a brand new drug or NDC to the system for the first time, you will use the ‘Add Item to Program’ function. You will use the ‘Receive Inventory’ function to replenish existing inventory levels for a reordered drug.
Are there any requirements for the password?
Passwords must be 8-25 characters long and must contain 1 UPPERCASE letter, 1 lowercase letter, 1 special character and 1 number.
My count is off, what do I do?
Click on ‘Reports’ on the main menu. Run the ‘Last Verified Inventory Report’ to determine the date the count was last verified. On report menu fill in the date filter with a start date of the last verified date and end date of today. Choose the drug from the ‘Drug Filter’ dropdown box and then click on ‘Activity Report’. This will show dispensings and receipt information for the drug to allow comparison to the information from the pharmacy software. Only a manager or administrator can correct the inventory count of a drug. Go to the ‘Admin’ button on the toolbar. Go to the ‘Correct Inventory Count’ page. Select the drug from the dropdown box or tab twice to the ‘NDC’ field and enter the drug NDC. The program will show the current inventory. If this is incorrect simply enter the correct count in the ‘Actual QTY’ field. You will be required to enter a reason for the adjustment.
I’ve terminated an employee. Do I need to do anything in CSManager?
Please be sure to inactivate the employee by accessing the Admin page from the main menu. Select the user from the ‘Select User for the Following Actions’ dropdown box. Then click on the ‘Inactivate User’ button.
I’m sending some out of date drugs to my reverse distributer. How do I account for that in CSManager?
On the main menu select ‘Dispense’. Then, select Reverse Distributor as the location to dispense to. Then issue as normal by scanning the barcode, selecting the drug from the dropdown box, or entering the NDC. In the ‘Disp Qty” field enter the number of units that were out of date.
I see some drugs on my “Below Par Order Report” but I don’t want to reorder that NDC any longer.
If you are carrying a different manufacturer of a drug then go to ‘Main Menu’ and then ‘Manage Inventory’. From there, select the drug and NDC from the select 'Update Inventory Item’. Once you have selected the NDC you no longer want to order, click ‘Update Inventory Item’. On the drug information, change the ‘Full Level’ to ‘0’. This will prevent the drug from being on the Below Par Order Report. If you order that NDC in the future you will need to change your ‘Full Level’ so that it shows on your ‘Below Par’ report.